Liberty Cable
Liberty Cable Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Cable has 1.7 star rating based on 39 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability, When they provided me their service.
Cons: Are not fixing my service, Expensive and many outages, Horrible service.Recent recommendations regarding this business are as follows: "Try to get another provider who are at least honest.", "Not sure maybe use a different cable company", "Don’t get Liberty I’d jo good", "DO NOT GET ANY SERVICE WITH THEM; THEY ARE A MONOPOLY AND ACT LIKE IT", "Stay the *** away terrible service feom the call center ro the field.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Liberty Cable has 1.7 star rating based on 39 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Availability, When they provided me their service.
Cons: Are not fixing my service, Expensive and many outages, Horrible service.Recent recommendations regarding this business are as follows: "Try to get another provider who are at least honest.", "Not sure maybe use a different cable company", "Don’t get Liberty I’d jo good", "DO NOT GET ANY SERVICE WITH THEM; THEY ARE A MONOPOLY AND ACT LIKE IT", "Stay the *** away terrible service feom the call center ro the field.".
Most users want Liberty Cable to offer a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want liberty internet
Preferred solution: Cable internet to be brought to my home that is not currently serviced
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Juan, San Juan MunicipioPissedConsimer.com
Very fed up with service
I started out with fibre optics in 1998 with NTL who were taken over by Virgin medic for a while things improved. Then not long ago Liberty bought Virgin and everything started to go downhill.
Customer service is nonexistent, you cant speak to anyone unless they are in India and the quality is terrible especially when like me youre 79 years old with bad hearing and hearing aids. Why cant we have a contact centre in the UK? There have been so many break downs in service especially broadband and now our telephones have been put in VOIP then when broadband goes down Im stuffed for any service. They said I would have an emergency line for when BB goes down, havent got it yet.
And of course no WiFi means no decent internet connection for sending messages to Virgins so. I have decided I want to look for another provider because they surely couldnt be any worse.
Virgin/Liberty get your act together for goodness sake lots of my neighbours are also looking for alternative providers. I actually think they dont give a damn.
User's recommendation: Try to get another provider who are at least honest.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bayamon, BayamonResolved: Unscheduled maintenance
Cancel service.
Preferred solution: Let the company propose a solution
User's recommendation: Not sure maybe use a different cable company
Liberty is not a reliable service in PR
User's recommendation: Don’t get Liberty I’d jo good
Failure to provide Proper Service
User's recommendation: DO NOT GET ANY SERVICE WITH THEM; THEY ARE A MONOPOLY AND ACT LIKE IT
This company performs systems maintenance every day and it doesn't resolve what ever issue they have with the system. But the price for it remains the same. There's no refund when the system goes down
Password
Punished by their mistake.
User's recommendation: Stay the *** away terrible service feom the call center ro the field.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMad about elimination of room to room
Preferred solution: Let the company propose a solution
Get another
So far, terrible! service.
Isabela PR. We had 5 with Skynet, and it was not working and the usual run around.
We decided to go with liberty. We have for 8 days now and I had to call them every day to report the poor speed. We have 15 and it feels like 2. NO!
I will not work anymore for these companies conducting a speed test. I DONT WORK FOR THEM! NOR DO YOU! This is a criminal act, based on the number of complaints regarding the same matter, False advertising, and other possible crimes.
When I asked them to cancel my contract, they told me I had to pay a fine of $200,00 I told them to look at their notes to confirm all my calls because of poor service regarding the speed. I also pointed out that we were customers for only 8 days. They put me on hold and 5 min later they answered by stating, "you still have to pay the fine". Already on it!
I called my credit card company to notify them of the situation; That's covered. Liberty is sending a tech to try and fix the problem that so many other people have and they have not resolved. They told us that we would have to wait until Monday. Today is Friday.
Today is 8 days since we signed. Monday will be 11 days! Lets see what happens. Either way!
I will not pay a single penny! Spread the word and don't allow these BASTERDS!
to continue stealing. File a complaint and fight!
Preferred solution: cancelation!
Horrible
Confirming appointment
- Availability
- Expensive and many outages
Preferred solution: Fix internet
SIMPLEMENTE NO SIRVE
Liberty is literal garbage
About
Liberty Cable is one of the largest providers of cables and wires nationwide. The company takes a leading place in providing rack and mount systems, a wide range of digital solutions, and many more. Liberty Cables headquarters is located in Colorado Springs, Colorado. Liberty Cables assortment includes EduLinx and Eaton Enclosure solutions, HDMI cables, racks and accessories, plates and panels, a wide selection of connectors, fiber termination kits, Cool Spool system etc. Professional technicians are always ready to help customers to choose the very wire and cable they need. Liberty Cable offer various effective solutions that are aimed to improve any business.
Liberty Cable is ranked 427 out of 2029 in Telecommunications category
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