Not resolved

Hello i've been with this internet provider since 2010 and it's been up and down since i first had it the problem is that this is the only internet provider in PR with high internet speeds i currently have the 70down and 7up and since i upgraded it from 20mbps i can only get about 10mbps down. i wish there was another internet provider so i can switch bc this one is just bad, and when u call for support you have to wait 2 weeks for the technicians to come and fix the problem, that being said i don't recommend liberty at all if u live in the area of san juan try the gigabit internet from optico fiber but if u live anywhere but san juan don't get internet get a hospot i think u'll be better with it.

jcortez7459 wrote the review because of poor customer service at Liberty Cable and attached a photo. Reviewer claimed that he or she wants Liberty Cable to issue a partial refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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